Commercial cooking equipment manufacturer Vulcan has established a Center of Excellence to provide leadership, best practices, research support and training in one location.
The Center of Excellence is part of an upgrade programme at its Baltimore facility and will host training, end-user testing and other culinary experiences when the first phase of the center opens in 2022.
The initiative complements the additional Vulcan facilities located in Charlotte NC, Louisville KY and Troy OH.
Vulcan said the investment would help to preserve its reputation for delivering on operational and sales excellence while fostering an aggressive customer-centric mindset.
“Vulcan has been the dominant cooking company dating to our origins in 1865 and we have proven that we know our way around the kitchen,” said Vulcan VP/GM Chris Stern.
“This upgraded facility enables even more collaboration with our customers and strengthens Vulcan’s commitment to product development across its broad line of cooking equipment, which currently includes ranges, combi and convection ovens, fryers, griddles, charbroilers, steam equipment and heated holding products.”
The organization will build support teams at the center to include culinary, technical, sales and marketing personnel and will invest in upgrading its facility, engineering lab and test kitchen to best prepare Vulcan for long-term success.
Customers will enjoy demonstrations, try new equipment, give input on different applications and learn from experts in various culinary-focused segments.