Vendon has begun using AT&T IoT solutions to automate its global business intelligence and telemetry system for connected coffee and vending machines.
Automated data collection from each machine has the power to prevent any issues before they happen, avoid machine down time and give near instant access to stock levels and service history.
The company insists the potential cost savings for customers from systems being connected to the cloud are huge compared to current manual servicing levels.
Vendon’s customers rely on the Vendon vBox (IoT hardware device), installed on their coffee and vending machines and connected to Vendon Cloud, to ensure machines are well stocked and in full working order.
By connecting the Vendon vBox using AT&T IoT solutions, Vendon can offer its customers near real-time technical and sales data to guarantee snacks and drinks are always available and match the consumers’ preferences.
Powerful reporting and analytics tools in the Vendon Cloud provide valuable insights about consumer behavior and product performance. This in turn helps optimize daily business, win more customers and grow revenue.
Vendon’s CEO, Kristiāns Vēbers said: “Our business intelligence tools help customers spot consumption patterns, analyze machine performance and make data-based decisions to increase revenue and profitability. That’s why we turned to AT&T for a solution that offered us the global reach and speed to support our global customers.”
The AT&T IoT solution comprises the AT&T Global SIM and AT&T Control Center. It will transport data about the coffee and vending machines from the Vendon IoT hardware device and to Vendon’s cloud computing application service.
The AT&T Global SIM provides highly secure connectivity in more than 200 countries and territories. This means Vendon can provide quality customer service and ensure coffee and vending machines are maintained and managed remotely and automatically.
A highly secure global connection is also vital for Vendon customers because many of the vending and coffee machines handle large amounts of currency. The AT&T Global SIM helps safeguard this data sent between locations.