Alto-Shaam has promoted Dan Emanuelson to the role of national accounts and customer service specialist.
Emanuelson first joined the leading manufacturer as a fabricator nearly seven years ago and has since served in a number of customer-facing roles, including as service dispatcher and warranty claims administrator.
In his new position, Emanuelson will support the national accounts project manager and executive sales team as a customer advocate from order placement to delivery.
Speaking of the appointment, Alto-Shaam’s customer service manager Holly Scheihing Schiek said: “Dan is solution-oriented. With excellent customer service skills, attention to detail and a can-do attitude, Dan will surely excel in his new role.”
Alto-Shaam said that it is a solutions-driven company that aims to address customer needs with innovative products and services, and that Emanuelson will continue to support this mission by exceeding expectations at every touch point.