LG Business Solutions USA has announced that the LG CLOi ServeBot is coming to the US market in early 2022.
Model LDLIM21 is the world’s first commercial service robot earning UL 3300 certification for safe operation in complex commercial environments, such as restaurants, retail stores and hotels.
For the first time, US workers will be able to safely use robot assistants that navigate busy environments while carrying up to 66 pounds of food or goods, assisting with employee workloads, enabling better customer service and increasing operational efficiency.
“The LG CLOi ServeBot is truly a breakthrough for all kinds of consumer-focused businesses, from restaurants to retail stores to hotels,” said Jeffrey Weiland, B2B robotics team leader at LG Business Solutions USA.
“As the first commercial service robot to receive UL certification for safe operation in consumer environments, the CLOi ServeBot’s semi-autonomous operation offers businesses an effective means to provide enhanced service, while freeing staff to focus on customer relations and build relationships that encourage repeat visits.
“Whether it’s delivering food from the kitchen to a table or packages from the storage room to the front counter, LG’s CLOi ServeBot can navigate virtually any environment and free up staff to handle direct customer service.”
Offering up to 11 hours of operation on a single charge, the LG CLOi ServeBot features three shelves that can each hold up to 22 pounds (10kg), for a total delivery capacity of 66 pounds.
The robot can be programmed for a variety of floor plans, enabling precise multi-point deliveries ranging from densely packed restaurants to sprawling office complexes.
The UL certification is a major step forward for commercial and consumer robots, with UL 3300 signifying a new standard for SCIEE units.
The LG CLOi ServeBot achieves its impressive feats using a bevy of sensors and technologies. Combining data from a LIDAR detector, a 3D camera, a Time of Flight (ToF) sensor and a bumper sensor, it can recognize stationary and moving objects in its path and make real-time adjustments to avoid collisions.
Each shelf also has its own ToF sensor, so the robot knows when an item has been removed and it can move on to the next destination.
ToF sensors determine how far away objects are by measuring the time it takes a pulse of light to be reflected back, making them useful for both navigation and shelf occupancy detection.