Peri peri chicken chain Nando’s intends to begin full deployment of Rational ConnectedCooking in the US and Canada before the end of the year.
The chain, which now boasts more than 1,200 restaurants globally, is a long-term Rational user but said it was “really just beginning our journey” with the brand’s networked technology, which can provide benefits such as real time service information and remote menu management.
It has already begun using the technology in its UK estate, and intends to extend it to North America, South Africa and the Middle East before the end of 2020. In the US, the chain has more than 40 stores.
In Europe, Rational has helped Nando’s to integrate the latest technological developments into its operations, including ConnectedCooking.
It enables an entire fleet of appliances to be controlled and monitored remotely. Key performance metrics can be measured remotely and menus can be altered across multiple sites.
Networked technology also offers advantages in terms of improved service life and reduced downtime.
Service partners can now identify units at risk of breaking down before they do so and either schedule a maintenance visit, or even fix them remotely in some instances.