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Investment firm ploughs cash into kitchen display systems outfit

Capital injection set to accelerate kitchen automation firm's ability to deliver cutting-edge technology solutions that help QSRs streamline their operations, improve guest satisfaction and optimise workflows

Restaurant technology solutions provider, QSR Automations, has secured a strategic, majority growth investment from Battery Ventures, a global technology-focused investment firm.

This investment represents a pivotal moment in QSR Automations’ history, positioning the company for accelerated growth, enhanced innovation and expanded market reach.

Founded in 1996 in the US, and operating offices in the UK, QSR Automations has been at the forefront of developing innovative technology solutions for the restaurant industry, including kitchen display systems (KDS), guest management software, table management and digital recipe solutions.

With nearly three decades of experience, the company has built a reputation for improving operational efficiency, enhancing guest experiences and driving profitability for restaurant operators worldwide.

The company’s ConnectSmart technology is used by a variety of restaurant operators.

Alongside the new investment, QSR Automations revealed that Battery executive-in-residence, Robbie Payne, a longtime software-industry executive, will become the company’s new CEO.

Angela Leet, who has served as CEO of the company since 2021, will remain involved with the company as a board member.

Mr Payne said: “I have been so impressed with the business Angela and her team have built at QSR Automations, and the traction the company has gotten inside large restaurant accounts.

“We are excited about working with the team to help take QSR Automations to the next level and scaling the business through this next growth phase.”

Ms Leet said: “It’s been such an honor to lead this company. But now, my team and I are incredibly excited for QSR Automations’ next chapter. Partnering with Battery allows us to re-focus on our product development efforts, expand our market reach and continue delivering exceptional value to our customers.

“This acquisition provides the resources and expertise we need to innovate even faster and meet the evolving needs of the restaurant industry.”

Battery Ventures has a long history of backing and scaling business-focused software companies, including those in the hospitality technology space.

In restaurant tech, Battery has backed Olo, Crunchtime and Vita Mojo.

“QSR Automations has built an impressive platform that we feel provides a critical service to restaurant operators worldwide,” said Battery general partner, Morad Elhafed. “We see a unique opportunity to build on their success and are thrilled to partner with such an innovative team to help drive the next phase of growth.”

Elhafed will join the company’s board, along with his Battery colleagues Satoshi Harris-Koizumi and Becca Jones.

The company will continue to operate under its existing brand, with no immediate changes to its day-to-day operations.

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