Parts Town is set to enter into a major partnership with HVAC manufacturer York in a move that signifies its ambition to expand beyond foodservice-onl.
The partnership marks the first time the Chicago-based spare parts distributor has signed a deal with a non-foodservice equipment manufacturer.
CEO Steve Snower hinted at the firm’s plans to diversify into associated product categories during an interview with Catering Insight USA recently, saying: “Without getting too specific, really what we would look at there are products that our existing customer base would love to buy from us. We don’t want to bring new products that we need to bring to new customers, we want to start from a position of strength which is our loyal customers who know us, use our technology every day, appreciate the level of service and trust that we have built with them and would like us to bring more products to them.”
As part of the latest partnership, Parts Town will distribute genuine OEM replacement parts for York’s commercial rooftop HVAC systems to a variety of National Accounts customers in and outside of the foodservice industry.
Snower said of the deal: “Many of our customers service both commercial HVAC and foodservice equipment, so we see expansion into this sector as a means to support our existing customers, attract new ones and expand OEM parts market share in the HVAC industry.
“This partnership is one more step we are taking to ensure we are the one-stop shop for genuine OEM parts when our customers need them most.”
Similar to those of commercial foodservice equipment, genuine OEM parts for YORK equipment are built based on the original specifications of the manufacturer to ensure safety, performance and efficiency.
Parts Town’s latest partnership provides YORK National Accounts customers with a fast and easy experience for buying the right parts for their HVAC systems to save energy, protect equipment warranties and maximize equipment lifespan.
York’s general manager for ducted system parts, Chris Ware, said: “We partnered with Parts Town because we were looking for a single touchpoint for our National Accounts customers to leverage when shopping for genuine OEM parts.
“Parts Town’s exceptional customer experience, innovative shopping tools and shipping capabilities allow us to offer our National Accounts customers, a more streamlined and consistent way to purchase parts across the country.
“Ensuring our customers have access to genuine OEM replacement parts is extremely important to us. Our shared focus on driving genuine OEM parts usage made Parts Town the best choice.”