Parts Town combines with Heritage Foodservice Group to strengthen OEM distribution


Parts Town and Heritage Foodservice Group have merged to strengthen their OEM parts distribution capabilities.

This combination brings together two high-growth, innovative organizations to enhance the availability, delivery and overall experience of finding and buying genuine OEM parts for service companies, restaurants and institutional customer.

Steve Snower, CEO of Parts Town for the past 15 years, has led the team that grew Parts Town from five employees and less than $3 million in revenue in 2003 to more than 1,800 global team members and over $650 million revenue today. 

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John McDonough, CEO of Heritage, has led that business through a highly successful transformation over the past 7 years, returning the business to high growth and performance with over 800 team members across North America and over $300 million revenue.

This performance has been driven by focusing on industry-leading customer service, manufacturer relationships, company talent and culture, and digital transformation.

Snower will lead the combined organization and partner closely with McDonough through the integration, while McDonough will join the combined company’s Board of Directors.

Snower stated: “Both of our businesses have been relentlessly focused on genuine OEM parts, and we intend to continue to improve the safety, reliability, and performance of foodservice equipment in support of our manufacturer and customer partners all over the world.

“This combination will help field-service organizations serve their customers faster than ever before, improving equipment up-time and performance.

“As we join our extraordinary team members together, we will keep innovating to make finding and buying foodservice equipment parts easier than ever.”

McDonough added, “This combination makes perfect sense for manufacturers, customers, and our teams. 

“Increased inventory availability, faster delivery, better data, and constant innovation add value to the entire supply chain.

“By coming together, we can create one of the truly great technology-enabled distribution businesses found in any industry. I am excited to partner with Steve and the team to help realize our full potential.”

The new organization will continue to have significant operations in both Addison, Illinois (Parts Town’s headquarters) and Ft. Wayne, Indiana (Heritage’s headquarters), in addition to other operations in the U.S., Canada, the U.K., and Germany.

In support of key manufacturer partners, the companies will continue to operate field service organizations in select US markets and across Canada.

Those businesses operate separately from the core parts distribution operations and will continue to do so.

Financial terms of the transaction were not disclosed.

Tags : Heritage Foodservice Groupheritage partsmergerOEMParts Townspare parts
Patrick Cremona

The author Patrick Cremona

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