Restaurant management platform Upserve has partnered with OpenTable, the world’s leading provider of online restaurant reservations.
The partnership will see the two companies integrate and share data and guest insights to help restaurant staff personalize the experience for diners.
As a result, servers will be able to easily view diner insights, such as dining preferences and dietary restrictions, while the system also allows checks to be automatically created in POS systems when a guest arrives to the host stand.
Representatives from both companies spoke positively about the benefits the partnership offered.
OpenTable’s chief executive officer, Joseph Essas, said: “Our partnership with Upserve is the latest example of how we combine guest, reservation and spend data to help restaurants take hospitality to the next level.
“Real-time data lets restaurants improve every part of service, from the host stand to the kitchen, and create more memorable experiences for their guests.”
Essas’ views were echoed by Upserve’s CEO, Sheryl Hoskins.
She said: “This combined data resource gives management and staff the ability to retrieve guest details at the POS, providing a VIP experience with every reservation.
“OpenTable is the industry leader in the online and mobile reservation space, and we’re proud to bring more resources to our customers that help them elevate hospitality with every reservation.”