Foodservice equipment and supplies distributor Edward Don & Company is marking 100 years of business this year.
Founded in 1921, the Don family originally began selling janitorial and restaurant supplies out of their Chicago home.
With no money to open a showroom, the family decided to bring the showroom to the customers by creating a catalog as a way to get orders and build the business.
Today that catalog is known as the DON Big Book and has set the standard as one of the best customer resources in the industry.
In 1928, the family opened a warehouse in Chicago. This was the humble beginning of a business owned by a family.
Now with seven nationwide strategically positioned distribution centers and over 1.3 million square feet of warehouse space, DON has stayed disciplined and remains customer-focused.
Commenting on the milestone, third generation family president and CEO, Steve Don, said: “I am proud to be part of DON’s 100 year celebration. We have always been a customer-focused culture, putting the customer first and helping them succeed has been our mission by providing the best products, services and solutions.
“Customers are the reason we’ve been in business for 100 years. Without customers, you don’t have anything.”
Don said that the company’s 1,000 employees “make the difference” and said they are “the best in the industry.”
He added: “I would like to thank our dedicated associates and supplier partners for their continued commitment to success and focus on the customer. Without our associates, suppliers and customers, we would not exist.”
Edward Don & Company offers operators access to more than 12,000 in-stock products and 24/7 online ordering.
It runs a nationwide distribution network supported by seven full-service distribution centers in Chicago, Philadelphia, Atlanta, Miami, Dallas, Los Angeles and Seattle.
Don’s Foodservice Equipment Division offers full service kitchen design, equipment purchasing and installation.