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First KFC drive-through only restaurant will be outside of America

KFC Launches Controversial Double Down Burger

KFC has announced that it is to open its first drive-through only restaurant in Australia.

The concept will be trialled in the New South Wales town of Newcastle and will allow customers to place their order on an app before collecting.

Roughly AU$1.5 million ($1m) has been invested in the project, which is currently expected to open in early November of this year after construction began in June.

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According to the company it will feature five lanes and will include new technology that will create an efficient operation.

Three of these lanes will be reserved for app and website orders while the remaining two will be open for traditional ordering and paying face to face with a staff member.  

The move towards a drive through concept comes after KFC announced that they had seen the use of ordering through its app double year on year for five consecutive years.

A company statement said that: “These figures have led KFC to look at how it can make its service quicker, easier and more convenient.”

If successful, there is potential for the trial to result in a nationwide rollout across Australia.

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Patrick Cremona

The author Patrick Cremona

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