Coffee machine supplier fast-tracks development of voice-enabled equipment


Coffee machine manufacturer Scanomat is taking the user experience to a new level with the launch of a Siri-enabled voice control for its TopBrewer machine.  

The shortcut will allow users to seamlessly order their favourite premium coffee using just their voice through their iPhone, AppleWatch and AirPod devices.

In the US, the company works with a number of resellers including Corporate Essentials, Lamill Coffee, Boston Bean, Snyder Diamond and Mass Beverly.

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Scanomat has a history of equipping coffee systems with the latest technology having unveiled the world’s first app-controlled professional coffee machine 10 years ago.

Frederik Vibe-Petersen, who led the TopBrewerVoice project for Scanomat, said: “The introduction of voice control for TopBrewer was always part of the plan, but in light of the ongoing coronavirus pandemic, was quickly moved to the top of our development priorities as an opportunity to further expand our range of user-friendly, touchless coffee capabilities, such as app control, which is already widely available to TopBrewer consumers worldwide.

“Due to the vertically integrated nature of the TopBrewer eco-system and the technological advancements we have developed over many years, we are uniquely positioned to deliver rapid deployment of new features to our existing clients remotely over the air – introducing new features and updates would just not be possible with conventional platforms, or would create significant upgrade costs for the client.

“We have enabled TopBrewerVoice in a matter of weeks, free to our customers, so that they can deliver an enhanced and reassuring experience to their users at a difficult time.”

Moving beyond the release of TopBrewerVoice, Scanomat has a suite of features and innovations in its product development roadmap that it will be able to deliver to its customers, as well as responding to future trends and technology advances as they arise.

As well as voice control, the latest app release enables bluetooth app-control on all TopBrewer machines worldwide through proxy mode, provided the machine is connected to CoffeeCloud.

CoffeeCloud enables real-time fleet management, remote diagnostics for technical support and provides customers with live data and push notifications to help them manage the best possible experience, while delivering the efficiencies IoT connected technology enables in a digitally connected world.

Scanomat intends to take CoffeeCloud to yet another level with the soon-to-be-released TopBrewer BaristaDJ.

BaristaDJ goes well beyond the current capabilities of CoffeeCloud and will deliver tools that will provide for pro-active remote intervention – in real time.

It will allow Scanomat technicians to remotely connect with the TopBrewer and make interventions to adjust parameters within the system, control components and rapidly diagnose and fix problems in a fraction of the time it would take to get a technician to site.

Tags : coffee machinesScanomatvoice-enabled
Andrew Seymour

The author Andrew Seymour

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