Chick-fil-A restaurants that are serving through the drive-thru are being equipped with outdoor handwashing stations for team members.
The QSR chain said the installation of the mobile handwashing equipment would make it as easy as possible for employees working outside of the restaurant to wash their hands.
According to CDC guidance, employees should be washing their hands at least every 30 minutes, which goes above and beyond normal guidelines. Chick-fil-A said staff also regularly sanitize their hands with Purell Wipes.
The measures are a number of actions introduced in the past week as the 2,400-strong chain makes changes to help keep people healthy while providing the same level of service.
Restaurants also have begun new processes for limiting contact in the drive-thru, which vary by location.
Team members are required to wear gloves and have been provided guidelines on safe glove use and the importance of frequent hand washing, even when using gloves.
Staff who handle transactions are wearing gloves and washing their hands every time they interact with cash.
Chik-fil-A said it was re-evaluating every aspect of its business to ensure every measure possible is being taken to prevent the spread of illness, including the way meals are packaged.
Delivery, curbside delivery and carry-out orders are served in tamper-evident packaging to ensure they have not been opened.
To help restaurant staff maintain six-feet separation from each other and guests whenever possible, restaurants have been equipped with visual diagrams with guidelines.
For restaurant Team Members, cleaning and disinfection is a top priority. Chick-fil-A restaurants use at least two different EPA-approved disinfectants to disinfect point-of-sale systems and other high touch points at least every 30 minutes.
Behind the scenes, the chain is working with its operations, delivery, mobile app, food safety and customer service teams to constantly review the evolving situation.