Foodservice parts and supplies provider AllPoints has partnered with EquipID to provide users with the opportunity to order replacement parts directly with one click.
EquipID is a supportive content and service validation platform that offers a digital logbook of equipment repair history and information using the NFC reader that’s available on any smartphone.
The EquipID app also holds on-the-spot technician training and access to equipment manuals, schematics, safety sheets and other key data.
AllPoints’ partnership with EquipID will benefit service agencies by improving first-time fix rates and helping reduce equipment downtime and repair costs. The one-click order function allows service agents to save time on parts shopping and ensure they have ordered the right parts needed to repair broken foodservice equipment.
“With this EquipID partnership, we’re not just embracing the future of equipment repairs,” said Tom Pendrey, president of AllPoints. “We’re also providing the service agency industry with one more innovation to streamline operations, saving them time on parts shopping and money with AllPoints’ parts savings.”
“Equip ID is proud to be selected by AllPoints as the technology platform to enable their customers’ mobile workforce to streamline the parts ordering and warranty tracking process,” said Equip ID CEO Steven Gottfried. “I’m excited by the strength of AllPoints’ experience and our shared vision to transform the restaurant supply chain. This will be a huge differentiator for their business.”
AllPoints, which is a brand of Diversified Foodservice Supply (DFS), has been supplying foodservice parts for more than 40 years.