AI firm pioneers voice-first ordering for online restaurants


Artificial intelligence firm Jetson is offering a voice-commerce platform which could change the way customers place orders for food.

The company is offering potential clients a two-week no-risk free trial for the product which enables restaurants to upload menu items and create a multi-step conversational sales channel on Alexa and Google Home.

The company claims that that voice-first ordering is three times faster and says that their product “delivers a seamless ordering experience to your customers in or out of the restaurant.”

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The firm’s CEO, Peter Peng, said: “By lowering the barriers of entry into voice commerce, I believe that emerging brands can achieve first mover advantage in a new digital space and become a dominant player within just a few years. The early days of Amazon selling books on the internet is a prime example of how this phenomenon can occur. We hope our technology can help spark the voice revolution,” said Peter Peng, CEO of Jetson.

The dashboard makes implementing voice ordering simple for clients – restaurateurs add menu items to the platform and a natural voice dialog is intelligently created within minutes, while they can maintain their branding with customizable dialog greetings and responses.

Consumers are then able to transact across multiple platforms including both the Amazon Alexa and Google and can securely make purchases using Jetson Pay.

Buying preferences are saved for future suggestions to be made and are provided to the restaurant.

Tags : artificial intelligenceJetsononline
Patrick Cremona

The author Patrick Cremona

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