McDonald’s USA inks deal with DoorDash to expand availability of delivery service


McDonald’s USA has inked a new deal with DoorDash to extend the availability of its delivery service beyond its current offering.

Chris Kempczinski, President of McDonald’s USA, said that McDelivery had become ‘an important part’ of the fast food giant’s growth and customer strategy, with the new partnership with DoorDash opening up the service to all 50 states.

The service will first launch first in Houston, Texas across more than 200 restaurants from July 29.

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“In a few short years, McDelivery, has become an important part of our growth and our customer-centric strategy,” said Chris Kempczinski, President of McDonald’s USA. “Building on the success of McDelivery in the US, we’re excited to make McDelivery accessible to customers on DoorDash, which is available in all 50 states and reaches 80% of Americans, making it even more convenient for our customers to enjoy their favorite McDonald’s menu items on their terms.”

McDonald’s will also be a part of DashPass, DoorDash’s subscription program. 

DashPass offers its members unlimited $0 delivery fees on orders of $12 dollars or more to select DoorDash merchants and is among the fastest growing subscription services in the industry, approaching one million members.   

“McDonald’s is a customer favorite and a leader in its craft, and it’s an honor to offer their loyal fan base more ways to enjoy McDelivery through DoorDash,” said Christopher Payne, Chief Operating Officer of DoorDash.

McDonald’s and DoorDash have integrated their systems so that DoorDash orders are sent directly to the McDonald’s point-of-sale (POS) system, ensuring a smooth experience for customers and franchise operating partners. 

McDelivery launched in the US in 2017, with partners including Uber Eats, and globally has grown to a $3 billion business for both McDonald’s and franchise restaurants. McDelivery is now available in over 9,000 restaurants in the US, which is more than half of all McDonald’s US restaurants. 

Tags : deliveryfoodserviceMcdonald'sservice
Zoe Monk

The author Zoe Monk

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